Full-service banking designed around you
We believe in personal connections. As a client, you will enjoy a close relationship with your banker and client support team. We take the time to get to know you – personally and professionally – to understand your goals and aspirations for the future and how you want your wealth to work for you.
We can help you to manage all your financial affairs, protect your family's future, and support the growth of your business. And once we understand your needs, we deliver expert solutions swiftly, leaving you free to focus on enjoying the things that matter most to you.
Together, we can help you go further.Become a client
A bank for all your needs
We are a bank for individuals and businesses, focused on supporting you across banking, borrowing, financial planning and investment management. We pride ourselves on being a full-service human scale bank, powered by modern technology.With sector specialists across private and commercial banking, you can count on your relationship manager having first-hand knowledge of your professional world: its challenges and opportunities.
Our client commitments
While all our clients are unique and come to us with different needs and requirements, we are committed to providing a consistent level of personalised service, including:
- Named banker and access to a wider relationship team
- Support across your personal and professional financial needs
- Sector-specific expertise and knowledge
- Complete discretion
- A team who listen, give clear explanations, and get things done
- A willingness to go the extra mile
- Prompt response times
- Reliable day-to-day support
How we help you go further
Helping you achieve your financial goals
Our focus is on you. We listen, we take time to understand your needs. And then provide advice that is specific to your circumstances.
Whatever your future holds, we want to give you peace of mind so you can enjoy today knowing tomorrow has been planned for.
Building lasting relationships with you
We pride ourselves on building personal long-term connections, based on trust, a real willingness to help and a desire to deliver a service that goes beyond your expectations.
This starts with access to your relationship team. You can talk directly to your banker and client support team – not a call centre. Your relationship team will get to know you, your concerns, and your successes. This knowledge helps us to build a better picture of your needs.
Delivering expertise and advice efficiently
We are efficient, nimble, and responsive. We have a rich heritage dating back to 1833, yet we are forward-thinking and embrace technology to deliver products and services, effectively and efficiently.
We thrive in simplifying the complex – whether that is helping clients with interests across borders or looking at more flexible ways to lend.
Where to find us
With headquarters in the City of London and offices in Manchester, Bristol, and Exeter, we can welcome you to our offices or travel to meet you in a location to suit you.
Becoming a client
Take control of your finances today by completing our enquiry form. Alternatively, you can call us on the number below and one of our team will be more than happy to talk about your future.