Never share one-time passcodes

Fraudsters may contact you claiming to be from Arbuthnot Latham and appear genuine. They may urge you to take action to protect your account.

They may ask you to:

- Share a one time passcode (OTP)

- Visit a website or download software to your computer

By doing this you could give a fraudster access to your money. If in doubt, hang up, and call your usual Arbuthnot Latham contact on a number you trust or the fraud hotline on 0207 012 2900.

We will NEVER contact you and ask you to share your security details or one time passcodes (OTP).

You should never share one time passcodes (OTP).


Online Banking

Your Online Banking service provides access to your finances wherever you are, allowing you to carry out day-to-day banking activities with ease.


Digital Wealth

Previously Investor Portal. Log in to access your investments online. Digital Wealth allows you to view your portfolios, monitor performance, view transactions and cash balances and download important documents.

Is your money working hard for you?

From instant access savings accounts to fixed-term deposit accounts, we offer a range of solutions to help with cash management.

Fraud Awareness

Fraud is a key threat and scams are ever evolving. Be scam aware and act quickly if you suspect you have been the victim of fraud.

Mobile payments

You can now link your Arbuthnot Latham cards to your mobile phone or device to make quick, safe and secure payments. Find out more.

Help & guidance

We are here to help. Find useful information and read our frequently asked questions in our Help & Guidance section.

Healthy, wealthy, and wise

Exploring our attitude to money

Financial security does not necessarily equate to financial wellbeing and our study aims to lift the lid on people’s main financial concerns.

Read the report    Financial wellbeing hub

Lost/Stolen Card or Fraud Reporting

+44 (0)20 7012 2500

Private Banking Support

+44 (0)20 7012 2600

Commercial Banking Support

+44 (0)20 7012 2100


+44 (0)20 7012 2500

Arbuthnot House, 7 Wilson Street, London EC2M 2SN

Open address in maps


+44 (0)161 413 0030

82 King Street, 8th Floor Manchester, M2 4WQ

Open address in maps


+44 (0)1392 496 061

The Senate, Ground Floor, Southernhay Gardens, Exeter, EX1 1UG

Open address in maps


+44 (0)117 440 9333

St Catherine’s Court, 3rd Floor Berkeley Place, Clifton, Bristol BS8 1BQ

Open address in maps