Client Area

Fraud Awareness

We have been notified that clients are receiving calls from people pretending to be from their bank’s fraud team. The calls can be automated or from a real person.

We would like to remind all clients to NEVER disclose your One Time Passcode or PIN over the phone.

If you are not sure who you are talking to, hang up and call the telephone number on the back of your card.

If you have clicked on a link recently from any suspicious emails or text messages (e.g. Royal Mail, DVLA, HMRC etc.) or if you think you may have been the victim of fraud, then please report to your bank immediately.

For our latest fraud advice, click here.