Protecting yourself from identity fraud

Identity fraud is the criminal activity of using a stolen identity to obtain goods or services by deception. Once fraudsters have sufficient information, they can use your identity to:

• Open bank accounts.
• Take over existing bank accounts.
• Obtain genuine documents.
• Borrow money.
• Buy goods or open mobile phone contracts using your details.
   

Protect yourself from Identify Theft

• Shred documents with personal information such as receipts, bank statements etc.
• Password protect your electronic devices using strong passwords and enable 2 factor authentications where possible.
• Maintain up to date anti-virus software on your devices.
• Don’t use public Wi-Fi if accessing sensitive applications (such as mobile banking) or when entering personal information into websites.
• Redirect your post for 12 months if you move address to help prevent your personal details falling into the wrong hands.
• If you or a fellow account holder are potentially vulnerable and at heightened risk of identity fraud, then please notify your banker to establish whether additional measures are required to protect your account.