In our latest coffee talk, we met with Tony to discuss trends and developments in Commercial Banking.

Tony, you’ve been with Arbuthnot Commercial since its inception in 2016, can you tell me a little more about Specialist Banking?

The Specialist Banking team sits within the wider Commercial Bank. In short, we provide current accounts, debt solutions, and competitive deposit rates. We also offer asset based lending finance through Arbuthnot Latham’s subsidiary company Arbuthnot Commercial Asset Based Lending Ltd.  We support clients across a range of industries including the professional sector, property investors, healthcare and manufacturing as well as institutions and organisations who seek potentially greater returns on their deposit balances.

Our clients are looking for an experienced banking professional who can add value by offering simple yet innovative solutions to their often complex needs. We differentiate ourselves through our deep understanding and specialist knowledge of the various sectors that our clients operate in.

What trends have you seen developing across Commercial Banking over the last few years?

Recently, many Commercial Banks have replaced dedicated Relationship Management with a Fintech or Call Centre solution. I don’t believe this is what every client wants. One of the main reasons I joined Arbuthnot Commercial was to offer Commercial Banking clients, in London and the South East, access to a personal service that is tailored to their business needs. Our clients have direct contact numbers for their Relationship Manager and Commercial Support team. We build a strong working relationship with our clients and really take the time to understand their business and ambitions. Our ethos at Arbuthnot Commercial is to provide outstanding relationship led banking, augmented by modern digital offerings where it makes sense.

You’ve just launched a new Escrow service – can you tell me more about that?

We are always looking at ways to develop our proposition for the benefit of our clients. In addition to the launch of the Arbuthnot Commercial Asset Based Lending Ltd. in March this year, we identified a need in the market for an Escrow Account service.

Acting as a neutral agent in a transaction offers all parties concerned the peace of mind and confidence that funds will be released, subject to agreed terms and conditions. Our experienced team can help structure the deal to meet the Escrow requirement. A recent example was the launch of a new business venture that involved fundraising through multiple investors.

Our Escrow service supports a wide range of industries including real estate, M&A and capital raising, regulatory requirements, commercial trades, litigation and media. We also offer this service in all major currencies.

What are your ambitions for 2019?

Client service is at the heart of what we do and we are always striving to improve the service we offer. We are in the process of conducting a client survey, so I am Iooking forward to gaining a better understanding of what our clients value the most and where they feel we can help them further in 2019.

This document is provided for information purposes only and does not constitute advice, a solicitation, recommendation or an offer to buy or sell any banking product or service.

 The products and services described in this document are subject to eligibility criteria and terms and conditions. Arbuthnot Latham & Co., Limited holds escrow money as escrow agent and will only release this money in accordance with such terms and conditions.

 The contents of this document are based on opinions or conditions as at the date of writing and may change without notice. To the extent permitted by law or regulation, no warranty of accuracy or completeness of this information is given and no liability is accepted for its use or reliance on it. 

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 Arbuthnot Latham & Co., Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arbuthnot Latham & Co., Limited DIFC Branch is regulated by the Dubai Financial Services Authority.