Further Information & FSCS

Anti-Slavery Statement

Slavery and Human Trafficking Statement 2018

This Statement is made pursuant to section 54 of the Modern Slavery Act 2015 (“the Act”) and sets out the steps that Arbuthnot Latham & Co., Limited has taken to ensure that slavery and human trafficking is not taking place in its supply chains or any part of its business or that of its subsidiaries (“AL Group”).


Arbuthnot Latham does not tolerate modern slavery or human trafficking within the AL Group’s business operations and is committed to ensuring that its supply chains are free from slavery and human trafficking. This Statement sets out the actions that Arbuthnot Latham has taken and will continue to take, to understand and combat slavery and human trafficking risks within the businesses of the AL Group.

Our business

Arbuthnot Latham is a private limited company registered in England and Wales and is a wholly owned subsidiary of Arbuthnot Banking Group PLC (ABG).

Arbuthnot Latham provides private banking and commercial banking services, with offices in London, Manchester, Exeter, Bristol and Dubai. Renaissance Asset Finance specialises in asset-backed lending to both private and commercial customers. The AL Group prides itself on quality of service and reputation built on understanding client needs.

Our policy on slavery and human trafficking

We operate a Modern Slavery Act Policy which reflects our commitment to acting ethically and with integrity in all business relationships and to implementing and enforcing effective controls to ensure slavery and human trafficking is not taking place anywhere in our business or supply chains. We also operate a Whistleblowing Policy, which encourages our employees to report any concerns or wrongdoing.

Supply chain risk

We operate within a professional and regulated environment and do not have complex supply chains or obtain material services from suppliers with a high risk of slavery or human trafficking. We have adopted a risk-based approach to review existing suppliers and will adopt it for any new supplier that we contract with.  We provide all suppliers rated as high risk with a copy of the Arbuthnot Latham Modern Slavery Act Policy and require them to adhere to it. Where applicable, contractual provisions will be included in agreements or terms of business with suppliers, which is reviewed at least on an annual basis.

Due diligence processes for slavery and human trafficking

As part of our initiative to identify and mitigate the risk of slavery and human trafficking, we carry out appropriate due diligence when engaging and working with suppliers, whilst also ensuring that the diligence undertaken is proportionate to the services provided. In order to fulfil our obligations under the Act, Arbuthnot Latham will:

  1. Request information regarding the supplier’s working practices and require the relevant supplier to confirm that it is aware of, and adheres with, its requirements and obligations under the Act.
  2. Make all existing and potential new suppliers aware that we have a zero tolerance approach with regards to slavery.
  3. Provide training to relevant stakeholders and parties on slavery and our obligations under the Act.
  4. Include reference to, and compliance with, the Act prior to enter into a contract or terms of business or any other contractual agreements with all third party suppliers.

Training and policies

Training is fundamental to raising awareness and educating all Group staff members on the issues highlighted in the Act. We therefore provide relevant training and development for all staff members. This is to ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and business and our obligations of the Act. Furthermore, as part of our commitments under the Act, we have developed an internal policy which is available to all our employees which provides further guidance on how to identify, manage and report such risks. All directors have been briefed on the subject.

Approval procedure

This Statement has been reviewed by key stakeholders, senior management and has been approved by the Board of Directors of Arbuthnot Latham for the financial year ending 2017. This Statement will be reviewed annually and updated as required.


We reiterate our ongoing commitment to the Act and its underlying principles.

Terms & Conditions

As part of our commitment to transparent and accountable banking practice, please see below for our latest terms and conditions relating to our banking and credit card services:

Private Banking Terms and Conditions

Other Terms & Conditions:

Commercial Banking Terms & Conditions
Online Banking Terms & Conditions
Verified by Visa Service Terms & Conditions

Please see below for our latest terms and conditions relating to our Investor Portal services:

Investor Portal Terms & Conditions

Click here to view

Article 89 of the Capital Requirements Directive IV (CRD IV)

Article 89 of CRD IV requires credit institutions and investment firms in the EU to disclose annually, specifying, by Member State and by third country in which it has an establishment, the following information on a consolidated basis for the year ended 31 December 2013: name, nature of activities, geographical location, turnover and number of employees, by 1 July 2014. Reporting for the year ended 31 December 2014 and future periods, will also include profit or loss before tax, tax on profit or loss and public subsidies received. Consolidated disclosures can be found on the Arbuthnot Banking Group website at: www.arbuthnotgroup.com


Please click here to view our complaints handling procedure.

If you have a complaint about the advice you receive, your banking services or a product you bought through us, please contact our Head of Compliance at:

Arbuthnot Latham & Co., Limited
Arbuthnot House
7 Wilson Street
London EC2M 2SN
Email: davidmoland@arbuthnot.co.uk
Phone: 0207 012 2500

We are covered by the Financial Ombudsman Service (FOS). The FOS is available to settle certain complaints you make if they cannot be settled through our own complaints procedures. The contact details of the FOS are as follows:

The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Website: www.financial-ombudsman.org.uk
Phone: +44 (0)800 023 4567
Email: complaint.info@financial-ombudsman.org.uk

Dormant Accounts


Arbuthnot Latham & Co., Limited considers a dormant bank account to be one which has been inactive for the last two years and where it has not been possible to establish contact with the client. For security reasons we will not send statements to a client who has a dormant account where correspondence has been returned from their last known address. If you have money in a dormant account or lost account, it will always be your property (or if you die, it will become part of your estate). This is the case no matter how many years pass. To enquire about a dormant bank account, please contact our Private Banking Support team on +44 (0)20 7012 2600.

Investment Management

If you believe you have money or assets with Arbuthnot Latham & Co., Limited that are in a dormant or lost account, please call +44(0)20 7012 2500 and ask to speak to a member of the Investment Management team.

Important information about compensation arrangements

We are covered by the Financial Services Compensation Scheme (“FSCS”). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme.

From 1st January 2016 all eligible depositors are entitled to claim up to £85,000.

For joint Accounts each Account holder is treated as having a claim in respect of their share so, for a joint Account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all the eligible depositor’s Accounts with the bank including their share of any joint Account, and not to each separate Account.

For further information about the compensation provided by the FSCS (including the amounts covered and eligibility to claim) please speak to your Private Banker, refer to the FSCS website www.FSCS.org.uk or call the FSCS on +44 (0)20 7741 4100 or +44 (0)800 678 1100.

Please note only compensation related queries should be directed to the FSCS.

Download FSCS leaflet PDF

Download FSCS Information Sheet

Gender Pay Gap 2017

Below are the details Arbuthnot Latham & Co., Limited is required to disclose under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.  Arbuthnot Latham is an equal opportunities employer and will continue its policy of recruiting the best available candidate for every position.

  1. The difference in the mean pay of full-pay men and women, expressed as a percentage: 39.63%
  1. The difference in the median pay of full-pay men and women, expressed as a percentage: 35.36%
  1. The difference in mean bonus pay of men and women, expressed as a percentage: 72.70%
  1. The difference in median bonus pay of men and women, expressed as a percentage: 62.50%
  1. The proportion of men and women who received bonus pay:

Women: 78.52% received bonus pay;
Men: 66.12% received bonus pay.

  1. The proportion of full-pay men and women in each of four quartile pay bands.
Male Female
Q1 (lowest paid) 41.77 58.23
Q2 45.57 54.43
Q3 56.25 43.75
Q4 (highest paid) 86.25 13.75



I confirm that the Arbuthnot Latham Gender Pay Gap calculations featured in the above report are accurate.

Stephen Kelly, Finance Director, Arbuthnot Latham

Online Banking Account Information & Payment Initiation Services

With the introduction of the EU Payment Services Directive (PSD2), from 13 January 2018, only companies regulated by the FCA may provide account information or payment initiation services. With your consent, these third party providers allow you to see all your bank accounts in one place in a mobile app or online and can also be used to make online payments.

Here is some important information about who can provide these services and how to protect yourself.

Online Banking Account Information & Payment Initiation Services